# Resortments Operations Manual — Project Index

## Purpose
Build a living company manual of operations with clear ownership, SOPs, and approval history.

## Table of Contents (Draft)
1. Company Overview & Operating Principles
2. Org Structure & Roles
3. Financial Controls & Approval Matrix
4. Development / Construction Workflows
5. Asset Management Workflows
6. Leasing & Revenue Management
7. Vendor Management & Procurement
8. Reporting Cadence (Owner / Lender / Internal)
9. Communications Standards
10. Compliance, Risk, and Recordkeeping
11. Technology Stack & Access Controls
12. Appendix (Templates, Glossary, Contacts)

## Key Terms (Quick Definitions)
- **BOS (Business Operating System):** The company’s integrated operating framework that links strategy, scheduling, capital, production, reporting, and accountability into one repeatable execution system.
- **SOP (Standard Operating Procedure):** A documented step-by-step method for how a task must be performed to ensure consistency, safety, quality, and compliance.
- **KPI (Key Performance Indicator):** A measurable metric used to track whether performance is on target (examples: cycle time, cost per door, rework rate, on-time milestone completion).

## Working Folders
- `01-intake/` — raw source notes, transcripts, screenshots, imported docs
- `02-drafts/` — working chapter drafts
- `03-review/` — comments, decision logs, revision requests
- `04-final/` — approved and finalized chapters
- `templates/` — intake and chapter templates

## Intake-to-Publish Workflow
1. Place source info in `01-intake/`
2. Draft chapter in `02-drafts/`
3. Capture review comments/decisions in `03-review/`
4. Move approved version to `04-final/`

## Naming Conventions
- Intake: `intake-YYYY-MM-DD-<topic>.md`
- Draft chapter: `chapter-<NN>-<topic>-draft-v01.md`
- Review log: `review-<NN>-<topic>-YYYY-MM-DD.md`
- Final: `chapter-<NN>-<topic>-final.md`

---
— Added by Tracy Assistant, 2026-03-18